Shipping

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We offer free shipping to England, Wales and the Scottish Lowlands. This includes the Isle of Wight.

Shipping to the Scottish Highlands and Islands, the Isle of Man, Channel Islands, Scillies and Northern Ireland is much more expensive, and we have to apply a surcharge to these areas. The surcharge is specific to each product and is shown on the product page.

We do not carry many products in stock, owing to the number of variations it is possible to order. Consequently, the vast majority of deliveries are manufactured when an order is received. Our manufacturing leadtime is usually 3-5 working days. Its always wise to allow an additional 2 days for UK shipping. Leadtimes can increase during the summer when we are busiest and we recommend that you allow up to 10 days for delivery, to be on the safe side. If your order is urgent, or you want it delivered on a particular day, please call or email us (ideally before ordering) and we will do our best to help.

When your product is ready to ship, we create the shipping labels for the courier and put them on your packages. You will then receive an email from us giving you the courier tracking information. You can also log into your account to check your order status.
Please note that, unless you ask otherwise, if delivery is to a residential address and you are out, we instruct the courier to leave the packages without signature provided that a safe location is available. The courier should put a note through your door to inform you of the delivery.

SHIPPING TO THE REPUBLIC OF IRELAND

Customers from the ROI wishing to obtain a quotation for shipping should contact us by email (for clarity). To provide a quote, we will need to know your contact details (full name and address including postal code, email address and telephone number) and exactly which product(s) you need shipped.

SHIPPING TO EU AND SWITZERLAND

We can ship to the rest of the EU and Switzerland but an additional shipping charge will need to be made. As an example, the additional cost of shipping a Medium Chicken House to France recently was £36 +VAT.

Customers from EU countries wishing to obtain a quotation for shipping should contact us by email (for clarity). To provide a quote, we will need to know your contact details (full name and address including postal code, email address and telephone number) and exactly which product(s) you need shipped.

We can ship to other EU countries at Zero VAT only if we are given a valid EU VAT number.

SHIPPING TO USA

If you live in the USA, our products are now being manufactured under licence by Pioneer Molded Products of Grand Rapids, Michigan. They can be ordered online from Pioneer Farm Goods.

SHIPPING TO OTHER COUNTRIES

We regret that, owing to product weight and package sizes, we cannot offer shipping to any other countries.

 

TRACKING YOUR SHIPMENT

We use TNT and you can track the progress of your shipment by entering your Consignment Number at www.tnt.co.uk.

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